apis.yml

aid: regal-ai
name: Regal
url: https://raw.githubusercontent.com/api-evangelist/regal-ai/refs/heads/main/apis.yml
description: >-
  Regal is a New York City-based AI Agent Platform purpose-built for contact center operations. The Regal platform lets
  enterprises design, test, deploy, monitor, and continuously improve AI Phone Agents, SMS Agents, Chat Agents, and
  WebRTC Voice Agents for inbound and outbound use cases including sales, customer support, scheduling, collections, and
  lead qualification. The product surface includes an Agent Builder (no-code prompts, actions, knowledge base, variants,
  languages, LLM models), a Sales Dialer, Journey Builder for orchestrating multi-channel customer experiences,
  Conversation Intelligence for QA and analytics, and a Copilot that automates agent design. Regal exposes a public REST
  API spanning a Custom Events ingest endpoint (events.regalvoice.com/events) for contact and event ingestion plus a v1
  management API (api.regal.ai/v1) covering Branded Phone Numbers, Business Profiles, Active Phone Numbers, Campaigns,
  Dispositions, and outbound SMS message sending. The platform also publishes 40+ reporting webhook event types covering
  calls, SMS, MMS, email, voicemail, agent activity, contacts, and journey state, plus a Custom Actions framework that
  lets voice agents call out to customer-owned HTTP endpoints during conversations. Regal integrates natively with
  Segment, mParticle, HubSpot, Salesforce, Zendesk, Kustomer, Klaviyo, Braze, Marketo, Customer.io, Iterable, Microsoft
  Dynamics 365, Zoho, Hightouch, Cal.com, Calendly, Snowflake, S3, Slack, Microsoft Teams, Five9, Talkdesk, and 8x8.
tags:
  - AI
  - AI Agents
  - Voice AI
  - Contact Center
  - Outbound Calling
  - Inbound Calling
  - Phone Agents
  - SMS
  - Chat
  - WebRTC
  - Conversation Intelligence
  - Journey Orchestration
  - Branded Caller ID
  - CCaaS
  - CPaaS
  - Sales Dialer
  - Customer Engagement
kind: contract
accessModel:
  pricing: enterprise
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Enterprise · Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/regal-ai.png
access: 3rd-Party
position: Consuming
specificationVersion: '0.23'
created: '2026-05-24'
modified: '2026-08-14'
apis:
- aid: regal-ai:regal-reporting-webhooks
  name: Regal Reporting Webhooks
  tags:
  - Webhooks
  - Events
  - Reporting
  - Streaming
  - AsyncAPI
  humanURL: https://developer.regal.ai/docs/reporting-webhooks
  properties:
  - url: https://developer.regal.ai/docs/reporting-webhooks
    type: Documentation
  - url: https://support.regal.ai/hc/en-us/articles/5725272620187-How-to-Use-Journey-Webhooks
    type: Documentation
  - url: asyncapi/regal-reporting-webhooks-asyncapi.yml
    type: AsyncAPI
  - url: https://developer.regal.ai/docs/reporting-webhooks
    type: Webhooks
  description: >-
    Regal publishes 40+ reporting webhook event types covering agent activity, call lifecycle (placed,
    completed, IVR triggered, wrapup), call recording and transcript availability, AI call analysis, task
    reservations, SMS lifecycle (queued, sent, received, failed, undelivered, conversation completed),
    MMS, email, voicemail (recording and transcript availability, completion), contact lifecycle (created,
    subscribed, unsubscribed, attribute and phone/email edits, experiment assignment), scheduled callbacks
    and reminders, custom tasks, custom objects, and cancel-all-automated-tasks signals. Each event carries
    a common envelope (userId, traits, name, eventId, properties, originalTimestamp, eventSource) plus
    event-specific properties. Webhooks must respond within five seconds or the event is dropped (no retries);
    endpoint changes take up to five minutes to propagate.
- aid: regal-ai:regal-ai-branded-phone-numbers-api
  name: Regal Branded Phone Numbers API
  baseURL: https://api.regal.ai/v1
  description: Carrier-level branded caller ID and spam remediation
  humanURL: https://developer.regal.ai/reference/api
  tags:
  - Branded Phone Numbers
  properties:
  - type: OpenAPI
    url: openapi/regal-ai-branded-phone-numbers-api-openapi.yml
  - type: Overlay
    url: overlays/regal-ai-branded-phone-numbers-overlay.yaml
  - type: Documentation
    url: https://developer.regal.ai/reference/overview
  - type: Documentation
    url: https://developer.regal.ai/reference/api
  - type: Documentation
    url: https://developer.regal.ai/docs/send-custom-event-to-regal
  - type: FAQ
    url: https://developer.regal.ai/reference/faq
  - type: JSONSchema
    url: json-schema/regal-contact-schema.json
  - type: JSONSchema
    url: json-schema/regal-event-schema.json
  - type: JSONLD
    url: json-ld/regal-ai-context.jsonld
  - type: Documentation
    url: https://developer.regal.ai/reference/post-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/patch-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/delete-branded-phone-number
  - type: JSONSchema
    url: json-schema/regal-branded-phone-number-schema.json
  - type: ChangeLog
    url: https://www.regal.ai/blog/january-2025-releases
  - type: Documentation
    url: https://developer.regal.ai/reference/send-message
  - type: JSONSchema
    url: json-schema/regal-message-schema.json
- aid: regal-ai:regal-ai-business-profiles-api
  name: Regal Business Profiles API
  baseURL: https://api.regal.ai/v1
  description: The Business Profiles API from Regal — 1 operation(s) for business profiles.
  humanURL: https://developer.regal.ai/reference/api
  tags:
  - Business Profiles
  properties:
  - type: OpenAPI
    url: openapi/regal-ai-business-profiles-api-openapi.yml
  - type: Overlay
    url: overlays/regal-ai-business-profiles-overlay.yaml
  - type: Documentation
    url: https://developer.regal.ai/reference/overview
  - type: Documentation
    url: https://developer.regal.ai/reference/api
  - type: Documentation
    url: https://developer.regal.ai/docs/send-custom-event-to-regal
  - type: FAQ
    url: https://developer.regal.ai/reference/faq
  - type: JSONSchema
    url: json-schema/regal-contact-schema.json
  - type: JSONSchema
    url: json-schema/regal-event-schema.json
  - type: JSONLD
    url: json-ld/regal-ai-context.jsonld
  - type: Documentation
    url: https://developer.regal.ai/reference/post-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/patch-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/delete-branded-phone-number
  - type: JSONSchema
    url: json-schema/regal-branded-phone-number-schema.json
  - type: ChangeLog
    url: https://www.regal.ai/blog/january-2025-releases
  - type: Documentation
    url: https://developer.regal.ai/reference/send-message
  - type: JSONSchema
    url: json-schema/regal-message-schema.json
- aid: regal-ai:regal-ai-campaigns-api
  name: Regal Campaigns API
  baseURL: https://api.regal.ai/v1
  description: The Campaigns API from Regal — 1 operation(s) for campaigns.
  humanURL: https://developer.regal.ai/reference/api
  tags:
  - Campaigns
  properties:
  - type: OpenAPI
    url: openapi/regal-ai-campaigns-api-openapi.yml
  - type: Overlay
    url: overlays/regal-ai-campaigns-overlay.yaml
  - type: Documentation
    url: https://developer.regal.ai/reference/overview
  - type: Documentation
    url: https://developer.regal.ai/reference/api
  - type: Documentation
    url: https://developer.regal.ai/docs/send-custom-event-to-regal
  - type: FAQ
    url: https://developer.regal.ai/reference/faq
  - type: JSONSchema
    url: json-schema/regal-contact-schema.json
  - type: JSONSchema
    url: json-schema/regal-event-schema.json
  - type: JSONLD
    url: json-ld/regal-ai-context.jsonld
  - type: Documentation
    url: https://developer.regal.ai/reference/post-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/patch-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/delete-branded-phone-number
  - type: JSONSchema
    url: json-schema/regal-branded-phone-number-schema.json
  - type: ChangeLog
    url: https://www.regal.ai/blog/january-2025-releases
  - type: Documentation
    url: https://developer.regal.ai/reference/send-message
  - type: JSONSchema
    url: json-schema/regal-message-schema.json
- aid: regal-ai:regal-ai-dispositions-api
  name: Regal Dispositions API
  baseURL: https://api.regal.ai/v1
  description: The Dispositions API from Regal — 1 operation(s) for dispositions.
  humanURL: https://developer.regal.ai/reference/api
  tags:
  - Dispositions
  properties:
  - type: OpenAPI
    url: openapi/regal-ai-dispositions-api-openapi.yml
  - type: Overlay
    url: overlays/regal-ai-dispositions-overlay.yaml
  - type: Documentation
    url: https://developer.regal.ai/reference/overview
  - type: Documentation
    url: https://developer.regal.ai/reference/api
  - type: Documentation
    url: https://developer.regal.ai/docs/send-custom-event-to-regal
  - type: FAQ
    url: https://developer.regal.ai/reference/faq
  - type: JSONSchema
    url: json-schema/regal-contact-schema.json
  - type: JSONSchema
    url: json-schema/regal-event-schema.json
  - type: JSONLD
    url: json-ld/regal-ai-context.jsonld
  - type: Documentation
    url: https://developer.regal.ai/reference/post-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/patch-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/delete-branded-phone-number
  - type: JSONSchema
    url: json-schema/regal-branded-phone-number-schema.json
  - type: ChangeLog
    url: https://www.regal.ai/blog/january-2025-releases
  - type: Documentation
    url: https://developer.regal.ai/reference/send-message
  - type: JSONSchema
    url: json-schema/regal-message-schema.json
- aid: regal-ai:regal-ai-events-api
  name: Regal Events API
  baseURL: https://events.regalvoice.com
  description: Contact creation, update, and custom event tracking
  humanURL: https://developer.regal.ai/reference/api
  tags:
  - Events
  properties:
  - type: OpenAPI
    url: openapi/regal-ai-events-api-openapi.yml
  - type: Overlay
    url: overlays/regal-ai-events-overlay.yaml
  - type: Documentation
    url: https://developer.regal.ai/reference/overview
  - type: Documentation
    url: https://developer.regal.ai/reference/api
  - type: Documentation
    url: https://developer.regal.ai/docs/send-custom-event-to-regal
  - type: FAQ
    url: https://developer.regal.ai/reference/faq
  - type: JSONSchema
    url: json-schema/regal-contact-schema.json
  - type: JSONSchema
    url: json-schema/regal-event-schema.json
  - type: JSONLD
    url: json-ld/regal-ai-context.jsonld
  - type: Documentation
    url: https://developer.regal.ai/reference/post-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/patch-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/delete-branded-phone-number
  - type: JSONSchema
    url: json-schema/regal-branded-phone-number-schema.json
  - type: ChangeLog
    url: https://www.regal.ai/blog/january-2025-releases
  - type: Documentation
    url: https://developer.regal.ai/reference/send-message
  - type: JSONSchema
    url: json-schema/regal-message-schema.json
- aid: regal-ai:regal-ai-messages-api
  name: Regal Messages API
  baseURL: https://api.regal.ai/v1
  description: The Messages API from Regal — 1 operation(s) for messages.
  humanURL: https://developer.regal.ai/reference/api
  tags:
  - Messages
  properties:
  - type: OpenAPI
    url: openapi/regal-ai-messages-api-openapi.yml
  - type: Overlay
    url: overlays/regal-ai-messages-overlay.yaml
  - type: Documentation
    url: https://developer.regal.ai/reference/overview
  - type: Documentation
    url: https://developer.regal.ai/reference/api
  - type: Documentation
    url: https://developer.regal.ai/docs/send-custom-event-to-regal
  - type: FAQ
    url: https://developer.regal.ai/reference/faq
  - type: JSONSchema
    url: json-schema/regal-contact-schema.json
  - type: JSONSchema
    url: json-schema/regal-event-schema.json
  - type: JSONLD
    url: json-ld/regal-ai-context.jsonld
  - type: Documentation
    url: https://developer.regal.ai/reference/post-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/patch-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/delete-branded-phone-number
  - type: JSONSchema
    url: json-schema/regal-branded-phone-number-schema.json
  - type: ChangeLog
    url: https://www.regal.ai/blog/january-2025-releases
  - type: Documentation
    url: https://developer.regal.ai/reference/send-message
  - type: JSONSchema
    url: json-schema/regal-message-schema.json
- aid: regal-ai:regal-ai-phone-numbers-api
  name: Regal Phone Numbers API
  baseURL: https://api.regal.ai/v1
  description: The Phone Numbers API from Regal — 1 operation(s) for phone numbers.
  humanURL: https://developer.regal.ai/reference/api
  tags:
  - Phone Numbers
  properties:
  - type: OpenAPI
    url: openapi/regal-ai-phone-numbers-api-openapi.yml
  - type: Overlay
    url: overlays/regal-ai-phone-numbers-overlay.yaml
  - type: Documentation
    url: https://developer.regal.ai/reference/overview
  - type: Documentation
    url: https://developer.regal.ai/reference/api
  - type: Documentation
    url: https://developer.regal.ai/docs/send-custom-event-to-regal
  - type: FAQ
    url: https://developer.regal.ai/reference/faq
  - type: JSONSchema
    url: json-schema/regal-contact-schema.json
  - type: JSONSchema
    url: json-schema/regal-event-schema.json
  - type: JSONLD
    url: json-ld/regal-ai-context.jsonld
  - type: Documentation
    url: https://developer.regal.ai/reference/post-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/patch-branded-phone-number
  - type: Documentation
    url: https://developer.regal.ai/reference/delete-branded-phone-number
  - type: JSONSchema
    url: json-schema/regal-branded-phone-number-schema.json
  - type: ChangeLog
    url: https://www.regal.ai/blog/january-2025-releases
  - type: Documentation
    url: https://developer.regal.ai/reference/send-message
  - type: JSONSchema
    url: json-schema/regal-message-schema.json
- aid: regal-ai:regal-ai-users-api
  name: Regal Users API
  baseURL: https://api.regal.ai/v1
  description: >-
    List and retrieve Regal user accounts — both human agents and AI agents — with their
    skills, teams, custom attributes and eligible routing queues. List Users supports
    cursor pagination and filtering by email, skills, teams, queues and customAttributes;
    Get User resolves a single account by Regal user UUID or exact (URL-encoded) login
    email. Both operations are limited to 10 requests per second.
  humanURL: https://developer.regal.ai/reference/list-users
  tags:
  - Users
  - Workforce
  - Routing
  properties:
  - type: OpenAPI
    url: openapi/regal-ai-users-api-openapi.yml
  - type: Overlay
    url: overlays/regal-ai-users-overlay.yaml
  - type: Documentation
    url: https://developer.regal.ai/reference/list-users
  - type: Documentation
    url: https://developer.regal.ai/reference/get-user
  - type: Documentation
    url: https://developer.regal.ai/reference/overview
  - type: AgentSkill
    url: skills/regal-ai-resolve-call-handoff.md
    name: Resolve a Regal AI call handoff
- aid: regal-ai:regal-ai-call-handoffs-api
  name: Regal Call Handoffs API
  baseURL: https://api.regal.ai/v1
  description: >-
    Retrieve routing instructions and call metadata after a Regal AI voice agent leaves a
    live call. The response carries the routing decision (route.type of skill, external,
    agent or hangup, plus route.value and route.reason), static meta.* fields from the
    integration and transfer-destination configuration, task.* attributes including the
    task SID, and definedContactData.* values collected by Set Contact Data actions in the
    Agent Builder. Regal documents this endpoint as currently enabled only for inbound
    calls connected through the Five9 AI Agent Connect integration, at 10 requests per
    second.
  humanURL: https://developer.regal.ai/reference/call-handoff
  tags:
  - Call Handoff
  - Routing
  - Telephony
  - Five9
  properties:
  - type: OpenAPI
    url: openapi/regal-ai-call-handoffs-api-openapi.yml
  - type: Overlay
    url: overlays/regal-ai-call-handoffs-overlay.yaml
  - type: Documentation
    url: https://developer.regal.ai/reference/call-handoff
  - type: Documentation
    url: https://developer.regal.ai/docs/five9-ai-agent-connect
  - type: AgentSkill
    url: skills/regal-ai-resolve-call-handoff.md
    name: Resolve a Regal AI call handoff
common:
  - type: PostmanWorkspace
    url: https://www.postman.com/kinlaneapi/regal/overview
  - type: AgenticAccess
    url: agentic-access/regal-ai-agentic-access.yml
  - type: TrustCenter
    url: security/regal-ai-trust-center.yml
  - type: DomainSecurity
    url: security/regal-ai-domain-security.yml
  - type: Authentication
    url: authentication/regal-ai-authentication.yml
  - type: Portal
    url: https://www.regal.ai
  - type: Documentation
    url: https://developer.regal.ai
  - type: Documentation
    url: https://developer.regal.ai/docs
  - type: Documentation
    url: https://developer.regal.ai/reference/overview
  - type: GettingStarted
    url: https://developer.regal.ai/docs/plan-your-implementation
  - type: Documentation
    url: https://developer.regal.ai/llms.txt
  - type: FAQ
    url: https://developer.regal.ai/reference/faq
  - type: SupportPortal
    url: https://support.regal.ai/hc/en-us
  - type: Documentation
    url: https://support.regal.ai/hc/en-us/articles/5725458229531-Integration-Guides-API-Docs
  - type: Login
    url: https://app.regal.io
  - type: Signup
    url: https://www.regal.ai/get-a-demo
  - type: Pricing
    url: https://www.regal.ai/pricing
  - type: Plans
    url: plans/regal-ai-plans-pricing.yml
  - type: RateLimits
    url: rate-limits/regal-ai-rate-limits.yml
  - type: FinOps
    url: finops/regal-ai-finops.yml
  - type: Blog
    url: https://www.regal.ai/blog
  - type: ChangeLog
    url: https://www.regal.ai/blog/january-2025-releases
  - type: Customers
    url: https://www.regal.ai/customers
  - type: Product
    url: https://www.regal.ai/ai-agents
  - type: Product
    url: https://www.regal.ai/sales-dialer
  - type: Product
    url: https://www.regal.ai/journey-builder
  - type: Product
    url: https://www.regal.ai/conversation-intelligence
  - type: Careers
    url: https://www.regal.ai/careers
  - type: Company
    url: https://www.regal.ai/about
  - type: Contact
    url: https://www.regal.ai/contact
  - type: TrustCenter
    url: https://www.regal.ai/security
  - type: PrivacyPolicy
    url: https://www.regal.ai/privacy-policy
  - type: TermsOfService
    url: https://www.regal.ai/terms-of-service
  - type: LinkedIn
    url: https://www.linkedin.com/company/regal-ai-official
  - type: Twitter
    url: https://twitter.com/regalio
  - type: YouTube
    url: https://www.youtube.com/@regalio
  - type: Integrations
    url: https://developer.regal.ai/docs/salesforce
    name: Salesforce
  - type: Integrations
    url: https://developer.regal.ai/docs/hubspot
    name: HubSpot
  - type: Integrations
    url: https://developer.regal.ai/docs/segment
    name: Segment
  - type: Integrations
    url: https://developer.regal.ai/docs/mparticle
    name: mParticle
  - type: Integrations
    url: https://developer.regal.ai/docs/zendesk
    name: Zendesk
  - type: Integrations
    url: https://developer.regal.ai/docs/kustomer
    name: Kustomer
  - type: Integrations
    url: https://developer.regal.ai/docs/klaviyo
    name: Klaviyo
  - type: Integrations
    url: https://developer.regal.ai/docs/braze
    name: Braze
  - type: Integrations
    url: https://developer.regal.ai/docs/marketo
    name: Marketo
  - type: Integrations
    url: https://developer.regal.ai/docs/customerio
    name: Customer.io
  - type: Integrations
    url: https://developer.regal.ai/docs/iterable
    name: Iterable
  - type: Integrations
    url: https://developer.regal.ai/docs/microsoft-dynamics-365
    name: Microsoft Dynamics 365
  - type: Integrations
    url: https://developer.regal.ai/docs/zoho
    name: Zoho
  - type: Integrations
    url: https://developer.regal.ai/docs/hightouch
    name: Hightouch
  - type: Integrations
    url: https://developer.regal.ai/docs/calcom
    name: Cal.com
  - type: Integrations
    url: https://developer.regal.ai/docs/calendly
    name: Calendly
  - type: Integrations
    url: https://developer.regal.ai/docs/zapier
    name: Zapier
  - type: Integrations
    url: https://developer.regal.ai/docs/sendgrid
    name: SendGrid
  - type: Integrations
    url: https://developer.regal.ai/docs/slack
    name: Slack
  - type: Integrations
    url: https://developer.regal.ai/docs/microsoft-teams
    name: Microsoft Teams
  - type: Integrations
    url: https://developer.regal.ai/docs/8x8
    name: 8x8
  - type: Integrations
    url: https://developer.regal.ai/docs/five9
    name: Five9
  - type: Integrations
    url: https://developer.regal.ai/docs/talkdesk
    name: Talkdesk
  - type: Integrations
    url: https://developer.regal.ai/docs/snowflake-data-share
    name: Snowflake Data Share
  - type: Integrations
    url: https://developer.regal.ai/docs/amazon-s3
    name: Amazon S3
  - type: Integrations
    url: https://developer.regal.ai/docs/freshdesk
    name: Freshdesk
  - type: Integrations
    url: https://developer.regal.ai/docs/assembled
    name: Assembled
  - type: Integrations
    url: https://developer.regal.ai/docs/gong
    name: Gong
  - type: Integrations
    url: https://developer.regal.ai/docs/balto
    name: Balto
  - type: Integrations
    url: https://developer.regal.ai/docs/kindlyai
    name: Kindly
  - type: Embed
    url: https://developer.regal.ai/docs/salesforce-embed
    name: Salesforce Embed
  - type: Embed
    url: https://developer.regal.ai/docs/kustomer-embed
    name: Kustomer Embed
  - type: Embed
    url: https://developer.regal.ai/docs/retool
    name: Retool Embed
  - type: Embed
    url: https://developer.regal.ai/docs/chrome-extension
    name: Chrome Extension
  - type: SingleSignOn
    url: https://developer.regal.ai/docs/google-sso
    name: Google SSO
  - type: SingleSignOn
    url: https://developer.regal.ai/docs/okta-sso
    name: Okta SSO
  - type: SingleSignOn
    url: https://developer.regal.ai/docs/azure-sso
    name: Azure SSO
  - type: SCIM
    url: https://developer.regal.ai/docs/okta-scim
    name: Okta SCIM
  - type: Vocabulary
    url: vocabulary/regal-ai-vocabulary.yml
  - type: Features
    data:
      - AI Phone Agents for 24/7 inbound and outbound voice with sub-second latency and 30+ languages
      - SMS, Chat, and WebRTC AI Agents sharing the same prompt, knowledge base, and action library
      - No-code Agent Builder with prompts, dynamic variables, actions, action sequences, branching, and agent variants
      - >-
        Custom Actions framework that lets voice agents POST structured payloads to customer HTTP endpoints and branch
        on the response
      - >-
        Journey Builder for multi-channel customer journeys including triggered outbound calls gated by TCPA opt-in
        flags
      - >-
        Conversation Intelligence with AI call analysis, custom AI analysis and reporting, coverage gap dashboard, and
        cross-transcript search
      - >-
        Sales Dialer with batch dialing, outbound routing, branded caller ID, spam remediation, and iOS call screening
        handling
      - Copilot for AI-assisted agent design and tuning
      - >-
        Single Custom Events ingestion endpoint (events.regalvoice.com/events) with userId/phone/email identity
        resolution at 300 RPS
      - >-
        v1 Management API for Business Profiles, Active Phone Numbers, Campaigns, Dispositions, Branded Phone Numbers,
        and SMS sending
      - >-
        40+ reporting webhook event types covering calls, SMS, MMS, email, voicemail, contact lifecycle, scheduling, and
        custom tasks
      - >-
        Native data integrations with Segment, mParticle, HubSpot, Salesforce, Zendesk, Kustomer, Klaviyo, Braze,
        Marketo, Customer.io, Iterable, Microsoft Dynamics 365, Zoho, Hightouch, Cal.com, Calendly, Snowflake Data
        Share, Amazon S3, Slack, Microsoft Teams, SendGrid, Zapier
      - CCaaS integrations with 8x8, Five9, and Talkdesk
      - Embeddable iframe for Salesforce, Kustomer, Retool, and Chrome Extension
      - SSO via Google, Okta, and Azure; SCIM via Okta
      - SOC 2, HIPAA, GDPR, CCPA, and DPA compliance with no customer data used for LLM training
    sources:
      - https://www.regal.ai
      - https://developer.regal.ai
      - https://developer.regal.ai/reference/overview
      - https://developer.regal.ai/docs/reporting-webhooks
      - https://www.regal.ai/blog/january-2025-releases
    updated: '2026-05-24'
  - type: MCPServer
    url: mcp/regal-ai-mcp.yml
    name: Regal MCP
  - type: ToolCrosswalk
    url: mcp/regal-ai-tool-crosswalk.yml
  - type: Documentation
    url: https://developer.regal.ai/docs/regal-mcp
    name: Regal MCP
  - type: WellKnown
    url: well-known/regal-ai-well-known.yml
  - type: OAuthScopes
    url: scopes/regal-ai-scopes.yml
  - type: LLMsTxt
    url: llms/regal-ai-llms.txt
  - type: Packages
    url: packages/regal-ai-packages.yml
  - type: SDKs
    url: packages/regal-ai-packages.yml
    name: Regal Conversations SDK
  - type: Components
    url: components/regal-ai-components.yml
  - type: Conventions
    url: conventions/regal-ai-conventions.yml
  - type: ErrorCatalog
    url: errors/regal-ai-problem-types.yml
  - type: DataModel
    url: data-model/regal-ai-data-model.yml
  - type: Lifecycle
    url: lifecycle/regal-ai-lifecycle.yml
  - type: StatusPage
    url: https://status.regal.ai
  - type: ChangeLog
    url: changelog/regal-ai-changelog.yml
  - type: ChangeLog
    url: https://www.regal.io/category/whats-new
    name: What's New
  - type: Sandbox
    url: sandbox/regal-ai-sandbox.yml
  - type: Conformance
    url: conformance/regal-ai-conformance.yml
  - type: Compliance
    url: https://www.regal.ai/security
  - type: VulnerabilityDisclosure
    url: security/regal-ai-vulnerability-disclosure.yml
  - type: Security
    url: https://www.regal.ai/security
  - type: TrustCenter
    url: https://trust.regal.ai
  - type: AgentSkill
    url: skills/_index.yml
  - type: AgentSkill
    url: skills/regal-ai-ingest-contact-and-event.md
    name: Ingest a Regal contact and event
  - type: AgentSkill
    url: skills/regal-ai-register-branded-phone-number.md
    name: Register a branded phone number with carriers
  - type: AgentSkill
    url: skills/regal-ai-send-sms.md
    name: Send an SMS through Regal
  - type: AgentSkill
    url: skills/regal-ai-resolve-call-handoff.md
    name: Resolve a Regal AI call handoff
  - type: DeveloperPortal
    url: https://developer.regal.ai
  - type: APIReference
    url: https://developer.regal.ai/reference/api
  - type: Support
    url: https://support.regal.ai/hc/en-us
  - type: SignUp
    url: https://www.regal.ai/get-a-demo
  - type: GitHubOrganization
    url: https://github.com/regal-ai
  - type: Postman
    url: https://app.getpostman.com/run-collection/17258986-81c59f40-7e22-480e-bb40-aa29250b0e35
    name: Regal Public Workspace
  - type: Examples
    url: examples/regal-post-custom-event-example.json
  - type: Examples
    url: examples/regal-send-message-example.json
  - type: Examples
    url: examples/regal-post-branded-phone-number-example.json
  - type: Examples
    url: examples/regal-list-campaigns-example.json
  - type: Examples
    url: examples/regal-call-completed-webhook-example.json
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com
    url: https://apievangelist.com
x-enrichment:
  date: '2026-08-14'
  status: enriched
  artifacts_added: 36
  pass: local-v1