REST works, GraphQL returns 404s

[czei]

Issue summary

This is probably user error, but I didn't know where else to turn for help. This is my first attempt to write code to access Shopify’s admin APIs. Its a bit different in that this will be running on iOT hardware rather than an app plugin, but everything I’ve read said that should work.

This is being written in python using the Shopify python library, with the sample code as a starting point.

So far the examples for the REST version all work fine, so I assume that OAuth has been handled correctly. Deprecating REST is too bad, since that’s all I really need at this point, but that’s going away.

The problem is the sample GraphQL() call returns a 404, which is odd since the REST calls obviously were able to communicate with the store.

Expected behavior

The sample code should execute an easy GraphQL query:

shopify.resources.GraphQL().execute("{ shop { name id } }")

Actual behavior

urllib.error.HTTPError: HTTP Error 404: Not Found

Steps to reproduce the problem

Run the sample code on a simple shop.

Reduced test case

from shopify import session

session.Session.setup(api_key=API_KEY, secret=API_SECRET)
shop_url = f"{SHOP_NAME}.myshopify.com"
api_version = '2024-07'
state = binascii.b2a_hex(os.urandom(15)).decode("utf-8")
redirect_uri = f"http://{SHOP_NAME}.myshopify.com/admin/api/2025-01/graphql.json"
scopes = ['read_products', 'read_orders']

newSession = session.Session(shop_url, api_version)
auth_url = newSession.create_permission_url(scopes, redirect_uri, state)
access_token = "XXXXXXX"

Can't use sample code "access_token = session.Session.request_token(request_params)"

because request_params aren't defined.

newSession = session.Session(shop_url, api_version, access_token)
shopify.resources.ShopifyResource.activate_session(newSession)

This works fine

order = shopify.resources.Order.find(5925559599255) # Get a specific order
print(f"Order is: {order.attributes}")

This gives an error urllib.error.HTTPError: HTTP Error 404: Not Found in graphql.py on line 32:

shopify.resources.GraphQL().execute("{ shop { name id } }")

---

Checklist

• I have described this issue in a way that is actionable (if possible)

[czei]

Looks like SHOP_NAME is the examples is not in fact the "name" of the shop, but rather an internal name that I couldn't find anywhere. It wasn't in the Domain settings for the store.

The format of the "shop name" was revealed in the 301 being returned, which the API erroneously reported as a 404.

"cff42f-x"

It would be nice if the README was updated to make it easier for future customers.

The fact that the customer-facing shop name worked with the REST API calls was a big head scratcher.

To summarize, for the purposes of the python API:

This works: https://ccff42f-x.myshopify.com

This does not work: https://wallywidgets.myshopify.com

The curl commandline call to discover the hidden name was:

curl -v -X POST https://wallywidgets.myshopify.com/admin/api/2025-01/graphql.json -H "Accept: application/json" -H "Content-type: application/json" -H "User-agent: ShopifyPythonAPI/12.7.0 Python/3.13.1" -H "X-shopify-access-token: xxyyzz" -d "{ "query": "{ shop { name id } }" }"

[github-actions]

This issue is stale because it has been open for 60 days with no activity. It will be closed if no further action occurs in 14 days.

[github-actions]

We are closing this issue because it has been inactive for a few months.
This probably means that it is not reproducible or it has been fixed in a newer version.
If it’s an enhancement and hasn’t been taken on since it was submitted, then it seems other issues have taken priority.

If you still encounter this issue with the latest stable version, please reopen using the issue template. You can also contribute directly by submitting a pull request– see the CONTRIBUTING.md file for guidelines

Thank you!

[reminia]

@czei Thanks! This shop name should be noted in the doc definitely.