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Unable to Link with Plex Account #1222

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preeefix opened this issue Feb 3, 2025 · 2 comments
Open

Unable to Link with Plex Account #1222

preeefix opened this issue Feb 3, 2025 · 2 comments

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@preeefix
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preeefix commented Feb 3, 2025

tl;dr: Attempting to link Plex via the WebUI and ShokoDesktop fails.

Following the process documented in the docs, I'm getting the following errors in the logs and it doesn't give me the choice to select the server.

Attempting to perform the same action on Desktop results in the same error.

Server Version: 5.1.0.0
Web Version: 2.2.0
Desktop Version: 4.3.0.0

2025-02-02 17:40:23
Trace
Requesting from plex: GET https://plex.tv/users/account.json
2025-02-02 17:40:24
Trace
Got response: UnprocessableEntity
2025-02-02 17:40:24
Trace
Requesting from plex: GET https://plex.tv/users/account.json
2025-02-02 17:40:25
Trace
Got response: UnprocessableEntity
2025-02-02 17:40:25
Trace
Requesting from plex: GET https://plex.tv/users/account.json
2025-02-02 17:40:26
Trace
Got response: UnprocessableEntity
2025-02-02 17:40:26
Trace
Requesting from plex: GET https://plex.tv/users/account.json
@natyusha
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natyusha commented Feb 3, 2025

Do you happen to have 2FA on your Plex account? If so see if it works after disabling it or try appending the auth to the password. password2FA

Nvm, I tested it with 2FA and it is fine what I said above is irrelevant.

@kaigame
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kaigame commented Feb 21, 2025

How did you fix your issue? I'm having the same problem, with and without 2fa

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