Day11_Sailpoint ISC Intro & Setup

1] How do you enable tenant access for the support team to troubleshoot an issue?
Answer: Go to Admin -> Global -> Grant Tenant Access, turn on the toggle, and set an expiration
date.

2] How to request admin access?
Answer: Go to Request Center -> Access Profiles -> Select SailPoint ISC Admins -> Review Request -> Submit Request.

3] How do you approve an admin access request as a manager?
Answer: Go to Approvals -> Approval Requests, then choose to Approve, Deny, or Reassign the request.

4] Where do we get the PAT (Personal Access Token) or Client ID required for granting tenant access?
Answer: Login -> Admin -> Top-right (your name) -> Preferences ->  Personal Access Tokens ->  New Token ->  Select scopes -> Create.
For granting access to all scopes search: sp:scopes:all

5] One person can create how many Personal Access Tokens?
Answer: Maximum 10 tokens.

6] How to connect Tenant with VS Code?
Answer: Install the SailPoint ISC extension -> open the ISC section -> grant tenant access -> generate PAT -> Paste Secret ID -> Paste Client ID -> Tenant connected.

7] For production tenants, ensure the tenant is locked (read-only) in VS Code.

8] What format do objects have?
Answer: ISC uses JSON; IIQ uses XML.

9] How to set up Postman?
Answer: Open SailPoint Postman collection link -> choose API version -> right-click -> Fork -> appears in local Postman.