[Bug]: Contacts not loading on fresh install when logged in with Apple account; appear after opening side panel

[hjetpoluru]

Describe the bug

When performing a fresh install of the application and logging in using an Apple account, some contacts do not load in the main view. However, the contacts load correctly after the user opens the side panel view. This indicates that the contacts are available but are not initially rendered or fetched in the primary screen until the side panel interaction triggers a refresh.

Expected behavior

All contacts should load and display correctly immediately after login on a fresh install.

Screenshots/Recordings

Video attachment is side by side view of the contact with chrome and production version in firefox browser.

Screen.Recording.2026-03-16.at.4.36.48.PM.mov

Steps to reproduce

1. Install the application freshly.
2. Launch the application.
3. Log in using an Apple account.
4. Navigate to the Send and click on the contacts section.
5. Observe that some contacts are missing.
6. Click/open the side panel view.
7. Observe that the contacts now load correctly.

Error messages or log output

Where was this bug found?

Live version (from official store)

Version

13.23.0

Build type

None

Browser

Chrome

Operating system

MacOS

Hardware wallet

No response

Additional context

No response

Severity

No response

Jira issue

Expected behavior

No response

Screenshots/Recordings

No response

Steps to reproduce

1. Install the application freshly.
2. Launch the application.
3. Log in using an Apple account.
4. Navigate to the Send and click on the contacts section.
5. Observe that some contacts are missing.
6. Click/open the side panel view.
7. Observe that the contacts now load correctly.

Error messages or log output

Where was this bug found?

No response

Version

13.23.0

Build number

No response

Build type

None

Browser

Chrome

Operating system

MacOS

Hardware wallet

No response

Additional context

No response

Severity

Sev2