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Copy file name to clipboardExpand all lines: docs/docs/troubleshooting.md
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## Radar Altitude do not work
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The value “radio_altitude” may be missing in telemetry on some aircraft, because the aircraft does not have a radar altitude or the value is displayed on a digital device (modern jets).
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The game just doesn't provide values from HMD or MFDs.
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**Before reporting a bug to me, check for the "radio_altitude" in the "State" window (press F2 in the main window) while you are in "Test Flight".
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If this value is missing, then the problem is on the game side.**
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## Fuel consumption indicators do not work
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The value “fuel” may be missing in telemetry on some aircraft (e.g. some early Yak's, or modern jets).
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**Before reporting a bug to me, check for the "fuel" in the "State" window (press F2 in the main window) while you are in "Test Flight".
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If this value is missing, then the problem is on the game side.**
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## The overlay is stuttering/freezing or Data is not updating when ALT-TAB to the game
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Try to turn off the "Hardware Accelerated GPU Scheduling" (HAGS).
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**How-To:**<https://obsproject.com/kb/hags>
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WTRTI may not work if a vehicle does **not** have a cockpit or the game client is **Minimal**, causing some information(**indicators.json**) to be missing on localhost:8111.
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In this case, you can try enabling **"Handle data in every game mode"** (**Settings -> Advanced tab**).
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!!! info
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Some indicators may not work due to the limited amount of data available from the localhost:8111, e.g. Critical AoA, Critical Air Speed.
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Some indicators may not work due to the limited amount of data available in the telemetry, e.g. Critical AoA, Critical Air Speed.
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!!! warning
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At some point, the overlay may continue to be displayed when you are in the menu, in which case try disabling this option.
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## OSD is not show up" or "Data is not updated in the main window
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If you have antivirus, try adding an exclusion for WTRTI.
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If you have antivirus software, try adding an exclusion for WTRTI.
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## RTSS OSD is not working
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RTSS may conflict with other overlays, try disabling them first.
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## Flight data is not being written to the CSV file
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Perhaps Antivirus restricts write access, try to add exclusion for WTRTI.
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## Fuel consumption indicators not working
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The "fuel" value in the localhost:8111 (web-map) is missing on some aircraft (e.g. some early Yak's).
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_Before bug-report to me, check for the "**fuel**" in the "State" window (press F2 in the main window), while you in "Test Flight"._
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## Radar Altitude does not work
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The "**radio_altitude**" value in the localhost:8111 may be missing on some aircraft, because the aircraft does not have a radar altitude or the value is displayed on a digital device (modern jets).
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