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Describe the bug
Since I have updated phone from iPhone 8 to iPhone 12 Mini, including migrating to iOS18 we have had the following behavior at a pod change:
Loop receives Dexcom CGM data in the CGM details tab, but does not make it to the BG data in the Loop main screen so closed Loop goes stale
Loop pump shows "Signal Issue" even if there is a correct connection to pod, manual bolus can be done and pod status log accessible
current fix for the above 2 problems is to "kill" both Loop and Dexcom apps, reopen, insert manual BG into Loop, wait 5 minutes and it all comes somewhat back to normal
Afterwards for about 8 hours the predicted BG does not appear on Nightscout nor on LoopCaregiver app. Magically after this waiting period the predicted BG reappears everywhere.
Attach an Issue Report
I will get this on the next pod change
To Reproduce
In our case, change pod
Expected behavior
No interruption of BG and reconnection to new pod seamlessly
Screenshots
Will get these on next pod change
Phone
Hardware: iPhone 12 Mini
OS Version: iOS 18.2
Loop Version
Version Number: 3.4.4
Repo: Loopkit/loopworkspace.main
CGM
Device: Dexcom G7
Manager app: Dexcom G7 iOS app
Pump
Manufacturer: Omnipod
Model: DASH
Firmware version: n/a
Additional context
Add any other context about the problem here.
The text was updated successfully, but these errors were encountered:
Here is the Loop issue export and some pictures from a couple days ago after pod change. Pictures show Loop app CGM receives BG values but they do not show up on Loop main screen, and are not taken into account. It also show the signal loss issue that is present at the same time.
I force closed Loop, Dexcom. Restarted both apps. Entered current BG manually from value in Dexcom app. After everything came back to normal. In this case I did the fix within minutes after the pod was changed.
Describe the bug
Since I have updated phone from iPhone 8 to iPhone 12 Mini, including migrating to iOS18 we have had the following behavior at a pod change:
Loop receives Dexcom CGM data in the CGM details tab, but does not make it to the BG data in the Loop main screen so closed Loop goes stale
Loop pump shows "Signal Issue" even if there is a correct connection to pod, manual bolus can be done and pod status log accessible
current fix for the above 2 problems is to "kill" both Loop and Dexcom apps, reopen, insert manual BG into Loop, wait 5 minutes and it all comes somewhat back to normal
Attach an Issue Report
I will get this on the next pod change
To Reproduce
In our case, change pod
Expected behavior
No interruption of BG and reconnection to new pod seamlessly
Screenshots
Will get these on next pod change
Phone
Loop Version
CGM
Pump
Additional context
Add any other context about the problem here.
The text was updated successfully, but these errors were encountered: