Failed fetching data from Entso-e

[filipsmeets]

Not sure what I'm doing wrong here.
I created my account and send to request api access.
Generated my api key for HomeAssistant integration.
I already tried generating a new key.
Should I be patient?

Logger: custom_components.entsoe.coordinator
Bron: custom_components/entsoe/coordinator.py:171
integratie: ENTSO-e Transparency Platform (documentatie, problemen)
Eerst voorgekomen: 20:02:31 (1 gebeurtenis)
Laatst gelogd: 20:02:31

Failed fetching data from Entso-e

=======================

Logger: custom_components.entsoe.api_client
Bron: custom_components/entsoe/api_client.py:46
integratie: ENTSO-e Transparency Platform (documentatie, problemen)
Eerst voorgekomen: 20:02:30 (4 gebeurtenissen)
Laatst gelogd: 20:02:37

Performing request to https://web-api.tp.entsoe.eu/api with params {'documentType': 'A44', 'in_Domain': '10YBE----------2', 'out_Domain': '10YBE----------2', 'securityToken': 'masked my api key', 'periodStart': '202512090000', 'periodEnd': '202512112300'}
Performing request to https://external-api.tp.entsoe.eu/api with params {'documentType': 'A44', 'in_Domain': '10YBE----------2', 'out_Domain': '10YBE----------2', 'securityToken': 'masked my api key', 'periodStart': '202512090000', 'periodEnd': '202512112300'}

[jan3858-cmd]

I have the same problem

[KriVaTri]

Same issue for me

[KriVaTri]

when doing a curl "https://external-api.tp.entsoe.eu/api?securityToken=your_token", I get code 999: user is not authorized.
so I guess the issue lies with ENTSO-E. I made a support request to verify and enable the backend API authorization for my account.
maybe they need to flip a backend flag?

[KriVaTri]

FYI the issue has been solved by ENTSO-E, it was a global issue.

[Routout]

Still same problem. Does it work for someone?

[Routout]

Having this in the logs:

Logger: custom_components.entsoe.api_client
Source: custom_components/entsoe/api_client.py:46
integration: ENTSO-e Transparency Platform ([documentation](https://github.com/JaccoR/hass-entso-e), [issues](https://github.com/JaccoR/hass-entso-e/issues))
First occurred: 18:15:01 (282 occurrences)
Last logged: 19:51:02

Performing request to https://external-api.tp.entsoe.eu/api with params {'documentType': 'A44', 'in_Domain': '10YAT-APG------L', 'out_Domain': '10YAT-APG------L', 'securityToken': '*********-****-****-****-*****************', 'periodStart': '202512100000', 'periodEnd': '202512122300'}

[KriVaTri]

it's working for me, did you try generating a new token already?
if you did and it's still not working, contact helpdesk.

[filipsmeets]

I can confirm that the issue is also resolved for me without taking any actions.

[Routout]

when doing a curl "https://external-api.tp.entsoe.eu/api?securityToken=your_token", I get code 999: user is not authorized. so I guess the issue lies with ENTSO-E. I made a support request to verify and enable the backend API authorization for my account. maybe they need to flip a backend flag?

Curl gives me also 999 error. Sent email to the helpdesk.

[KriVaTri]

besides the code 999, does it say "user is not authorized" or something else?

[Routout]

curl "https://external-api.tp.entsoe.eu/api?securityToken=******************"
<?xml version="1.0" encoding="UTF-8"?>
<Acknowledgement_MarketDocument
        xmlns="urn:iec62325.351:tc57wg16:451-1:acknowledgementdocument:7:0">
        <mRID>cbbcdbda-68c0-4</mRID>
        <createdDateTime>2025-12-12T11:42:34Z</createdDateTime>
        <sender_MarketParticipant.mRID codingScheme="A01">10X1001A1001A450</sender_MarketParticipant.mRID>
        <sender_MarketParticipant.marketRole.type>A32</sender_MarketParticipant.marketRole.type>
        <receiver_MarketParticipant.mRID codingScheme="A01">10X1001A1001A450</receiver_MarketParticipant.mRID>
        <receiver_MarketParticipant.marketRole.type>A39</receiver_MarketParticipant.marketRole.type>
        <received_MarketDocument.createdDateTime>2025-12-12T11:42:34Z</received_MarketDocument.createdDateTime>
        <Reason>
                <code>999</code>
                <text>Authentication failed.</text>
        </Reason>
</Acknowledgement_MarketDocument>

[KriVaTri]

and did you try to generate and use a new token?

[Routout]

and did you try to generate and use a new token?

Yep. 3 times.

[Routout]

Maybe thers something with my account because I had to reinstall and ask new token. Let's see what they answer.

[wilfried-ve]

Hello, just to inform you .
I have just installed Entso-e on home assistant . Asked access generated a API-key .
problems in home assistant with Entso-e . and it gives the same problem when i perform the curl cmd .
999
User is not authorized.