[$250] Chat - Unable to redirect to hybrid app via link

[izarutskaya]

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Version Number: v9.0.95-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: No, reproducible on hybrid only
If this was caught during regression testing, add the test name, ID and link from TestRail: #56228
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Device used: iPhone 14/ iOS 17.6.1
App Component: Other

Action Performed:

1. Go to https://staging.new.expensify.com/
2. On Account A, navigate to any report (e.g., a concierge, chat, or expense report) and note the report ID.
3. Log out of Account A.
4. Open the report URL using the noted report ID (e.g., https://staging.new.expensify.com/r/72105063) while logged out.

Expected Result:

User redirects to hybrid app via link

Actual Result:

Unable to redirect to hybrid app via link

Workaround:

Unknown

Platforms:

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6736005_1738916503622.ScreenRecording_02-07-2025_08-42-13_1.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021889296012784339930
• Upwork Job ID: 1889296012784339930
• Last Price Increase: 2025-02-11

Issue Owner

Current Issue Owner: @shubham1206agra

[melvin-bot]

Triggered auto assignment to @garrettmknight (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[rushatgabhane]

@izarutskaya is this issue occuring on production too?

i.e.

1. uninstall staging app
2. install production app,
3. and click on production link

[rushatgabhane]

@garrettmknight could you please add deploy blocker label until we know for sure if it is on production

[OmarKoueifi]

How do I install production app

[rushatgabhane]

From play/app store

[OmarKoueifi]

😅 Obviously! I just saw a different icon, so I thought it was an older app or something else

[OmarKoueifi]

@izarutskaya, @rushatgabhane, Based on my code changes, I don't believe this issue is related to my PR. My changes only introduced a condition that handles cases where a report is not accessible for a user who just signed in.

To confirm, could you test with a link to a report that the user has access to (e.g., a public room or Concierge chat while signed in)? If the issue still occurs in that case, then it’s likely unrelated to my PR.

I also tested this on the production app, and the link opened in Safari. Let me know if there's anything else I should check!

[rushatgabhane]

perfect! thanks for confirming 😃

[melvin-bot]

@garrettmknight Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021889296012784339930

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @shubham1206agra (External)

[shubham1206agra]

Looks related to https://github.com/Expensify/Mobile-Expensify/pull/13404.

cc @war-in

[war-in]

Hi, yes, @shubham1206agra is right
We're working on NewDot deeplinks support in HybridApp in the mentioned PR