No visible Canvas

[pabloinigoblasco]

Hello, I have installed the plugin, and it looks well installed, I can configure it in administration>plugins.
However when I go to the plan tab, I do not see anything, no canvas is visible, it's empty.

Do you know what is happening?

Environment:
Redmine version 2.5.2.devel
Ruby version 2.1.2-p95 (2014-05-08) [arm-linux-gnueabihf]
Rails version 4.1.8
Environment production
Database adapter PostgreSQL
SCM:
Git 2.1.4
Filesystem
Redmine plugins:
redmine_agile 1.3.11
redmine_planning 1.0.0

[hhschmidt]

THANK you MadEgg for updating compatibility to redmine 3.x.x !!

But ... I seem to have the same above issue:
installation was smooth, web-configuration page is shown just fine.
But in any given project, the PLAN page is empty (no issues shown). Looks as if a filter returned no issues - see attached screencap (there are plenty, verified in the GANTT or ISSUES tab). And yes, I have granted the permissions to "plan" and "reschedule" tickets.

-> ?
-> thank you for your comments

Environment:
Redmine version 3.1.2.stable
Ruby version 2.1.5-p273 (2014-11-13) [x86_64-linux-gnu]
Rails version 4.2.4
Environment production
Database adapter Mysql2
SCM:
Subversion 1.8.10
Darcs 2.8.5
Cvs 1.12.13
Bazaar 2.7.0
Git 2.1.4
Filesystem
Redmine plugins:
redmine_mail_reminder 3.0.0.0001
redmine_planning 1.0.0

[hhschmidt]

I do not see any issue in the PLAN tab, even though there are many issues in the database.
-> Did you have a chance to consider this issue?
-> Any hint on what I am doing wrong?
-> can you give me any other hint on what I could try to better understand why the canvas remains empty?
Thanky you for your support.
;Henning

[hhschmidt]

I was able to find the cause and solve it.
It was a permission problem in my apache server.

Solution is descibed here: http://dabase.com/blog/AH01630:_client_denied_by_server_configuration/
(I had to apply the described changes to /etc/apache2/conf-available/redmine.conf)

I have no idea why this problem did not cause any more issues than just the redmine_planning plugin. But I do not really care anymore either. My problem is solved now.

[gymprince]

I have similar issue too. I followed this web site for setting up the redmine and my settings are:

Environment:
Redmine version 3.2.1.stable
Ruby version 2.3.1-p112 (2016-04-26) [x86_64-linux-gnu]
Rails version 4.2.7.1
Environment production
Database adapter Mysql2
SCM:
Subversion 1.9.3
Git 2.7.4
Filesystem
Redmine plugins:
redmine_planning 1.0.0

[Jiangshan00001]

ubuntu15.04
redmine3.2.1 stable

error:
[Thu Dec 01 13:42:33.460014 2016] [core:error] [pid 13979] [client 192.168.1.124:4406] AH00037: Symbolic link not allowed or link target not accessible: /home/svn/redmine/javascripts/raphael.js, referer: http://192.168.1.2/redmine/projects/spridx/plan
/usr/share/redmine/public/javascripts/raphael.js -> ../../../javascript/raphael/raphael.min.js

I have the same error. and solved it this way:
1 sudo apt-get install libjs-raphael
2 mv /usr/share/redmine/public/javascript/raphael.js /usr/share/redmine/public/javascript/raphael.js.bak
3 cp /usr/share/javascript/raphael/raphael-min.js /usr/share/redmine/public/javascript/raphael.js

and it works.

[gymprince]

Thanks Jiangshan. It works for me too. I found that the link is incorrect. The correct target file should be ../../../javascript/raphael/raphael-min.js

[Jiangshan00001]

@gymprince yes, you are right, i have updated it. thanks