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Exit/crash after login #403

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tebz opened this issue Dec 12, 2024 · 28 comments
Open

Exit/crash after login #403

tebz opened this issue Dec 12, 2024 · 28 comments
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@tebz
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tebz commented Dec 12, 2024

When after filling in the login form, clicking [Log in] the application just Exits or crashes silently.
No visibly Error
5 Process removed from talk list.

Have tried to uninstall and reinstall v0.1.11.
Have tried to restart Windows 11.
@CrazyMarvin CrazyMarvin added the bug Something isn't working label Dec 14, 2024
@CrazyMarvin
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CrazyMarvin commented Dec 14, 2024 •
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Did you install the EXE or MSI?

Which options did you choose on the login screen?

@tebz
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tebz commented Dec 14, 2024 via email

@tebz
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tebz commented Dec 14, 2024 via email

@CrazyMarvin
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Which language and country did you select?

@tebz
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tebz commented Dec 15, 2024 via email

@CrazyMarvin
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The location sets the API endpoint.
May you please try other locations?

Do you have an idea about the crash though, @fperera123?

@tebz
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tebz commented Dec 15, 2024 via email •
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@CrazyMarvin
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All other countries gives    "(!) Invalid credentials."

his issue is with the new header required for connections. you need to get the the uid from the login response and pass it on when making the connection request (i.e. while grabbing the last measurement)

@CrazyMarvin you can check out my code to see the solution for the issue: https://github.com/KiSa04/LibreLinkUp_Windows/blob/main/Main.cs#L111

You're awesome. Thanks for letting us know. 👍

@Viz67
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Viz67 commented Jan 5, 2025 •
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Hello, same problem than tebz but with the flatpak under Debian 12 (Plasma + Wayland). After entering the username and password, the app crashes.

@CrazyMarvin
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We will try to fix it.

May you please share your glucose readings with me ([email protected]) because I don't use the Libre 3 app anymore?

@Viz67
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Viz67 commented Jan 5, 2025

It is denied. Results can only be shared with user accounts from the same country...

@CrazyMarvin
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It is denied. Results can only be shared with user accounts from the same country...

I will try to create a French account for testing and update you shortly.

@CrazyMarvin
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Please try to invite [email protected], @Viz67.

@Viz67
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Viz67 commented Jan 5, 2025

Done

@ItsAnny
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ItsAnny commented Jan 5, 2025

Also having this bug, commenting to be updated on when its fixed because I'd love to use this program!

@B1aTrix
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B1aTrix commented Jan 6, 2025

I'm also having this issue
Have you found any alternatives?

@KiSa04
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KiSa04 commented Jan 6, 2025

Also having this bug, commenting to be updated on when its fixed because I'd love to use this program!

are you using windows?

@CrazyMarvin
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CrazyMarvin commented Jan 6, 2025 •
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I'm also having this issue
Have you found any alternatives?

@KiSa04 mentioned his own tool in an earlier post he deleted, @B1aTrix: https://github.com/KiSa04/LibreLinkUp_Windows. I think it looks awesome.

@B1aTrix
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B1aTrix commented Jan 7, 2025 via email

@ItsAnny
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ItsAnny commented Jan 7, 2025

I'm also having this issue
Have you found any alternatives?

@KiSa04 mentioned his own tool in an earlier post he deleted, @B1aTrix: https://github.com/KiSa04/LibreLinkUp_Windows. I think it looks awesome.

I tried this out but it is not working for me currently sadly.

@ItsAnny
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ItsAnny commented Jan 7, 2025

Also having this bug, commenting to be updated on when its fixed because I'd love to use this program!

are you using windows?

sorry I didn't even see this, yes I'm on windows 10, tried both exe and msi, from Germany if that matters with german language selected as well

@CrazyMarvin
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Wap started working on a fix. If everything works out we should have a new release this month.

@CrazyMarvin
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May you please check if v0.1.12 fixes the crash, @tebz, @Viz67, @ItsAnny, @B1aTrix and @KiSa04?

@Viz67
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Viz67 commented Jan 12, 2025

Thanks for your quick work. There is no flatpak update at the moment.

@CrazyMarvin
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Thanks for your quick work. There is no flatpak update at the moment.

Flatpak will take some time. Can you try the AppImage?

@KiSa04
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KiSa04 commented Jan 12, 2025 •
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May you please check if v0.1.12 fixes the crash, @tebz, @Viz67, @ItsAnny, @B1aTrix and @KiSa04?

yes, it does

@Viz67
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Viz67 commented Jan 12, 2025 •
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Flatpak will take some time. Can you try the AppImage?

Sorry, I wasn't at home. Do you still need me to test the Appimage or is KiSa04's answer enough for you?

@CrazyMarvin
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Flatpak will take some time. Can you try the AppImage?

Sorry, I wasn't at home. Do you still need me to test the Appimage or is KiSa04's answer enough for you?

You may test it too if you like.
Wap is working on alerts and after that we will take care of an update on Flathub.

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@tebz @CrazyMarvin @ItsAnny @KiSa04 @Viz67 @B1aTrix