[Term Entry] Scenario Mapping (#6554)

* [Entry] Scenario Mapping

* fix typo and formatting

* fix meta description

* Update scenario-mapping.md

* minor changes

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Author: AnamolR

content/uiux/concepts/scenario-mapping/scenario-mapping.md

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+---
+Title: 'Scenario Mapping'
+Description: 'Scenario mapping visualizes how users interact with a product in various real-world situations to identify needs and opportunities.'
+Subjects:
+  - 'Web Design'
+Tags:
+  - 'Design Thinking'
+  - 'User Research'
+  - 'UX'
+CatalogContent:
+  - 'intro-to-ui-ux'
+  - 'paths/front-end-engineer-career-path'
+---
+
+**Scenario mapping** is a collaborative UX method for visualizing how users interact with a product in different real-world contexts. Mapping scenarios (or situations) to specific features and solutions helps teams align around user goals, pain points, and workflows.
+
+Scenario mapping combines insights from user research, personas, and jobs-to-be-done frameworks to create a shared understanding of how people use products in varying situations and what support they need to succeed.
+
+## What is a Scenario?
+
+In UX, a scenario describes a short, narrative-based situation where a user tries to accomplish a specific task under certain conditions. These stories are fictional but rooted in fundamental research and help reveal the context in which users interact with a product.
+
+Example scenario:
+
+> Lisa is trying to check out quickly on her phone during her lunch break, but she cannot remember her password and does not have time to reset it.
+
+## Why Use Scenario Mapping?
+
+Scenario mapping helps teams understand user behavior in a structured, task-oriented way. It surfaces design opportunities and usability gaps before wireframes or prototypes are even created.
+
+### Key Benefits
+
+- **Keeps design grounded in real-world behavior**: Mapping scenarios forces teams to think about why, when, and how users will engage with features — not just what the features are.
+- **Supports cross-functional alignment**: Designers, researchers, developers, and stakeholders can collaborate to explore pain points, edge cases, and user needs.
+- **Improves feature prioritization**: Examining which scenarios occur most often or have the highest risk of failure allows teams to pay attention to the most impactful solutions.
+- **Encourages empathy and user-centric thinking**: Thinking through scenarios encourages teams to consider the user's mindset, emotions, and goals, not just interface mechanics.
+
+## When to Use Scenario Mapping
+
+Scenario mapping is most useful during:
+
+- **Early ideation or discovery phases**: To explore how people might use your product in different contexts.
+- **Design sprints and workshops**: To gather real-time cross-disciplinary insights.
+- **Feature planning**: To understand what workflows need to be supported or simplified.
+- **Post-research synthesis**: Connect interview data with actionable design opportunities.