Handle 3DS on cancel challenge

[mestopace-cambridge]

Describe the bug
In our current implementation, both cancelling the 3DS challenge and intentionally entering incorrect challenge details trigger the same callback (onPaymentFailed). Additionally, when logging the response, both scenarios return the same resultCode.

Could you confirm whether there is a dedicated callback or a distinct response indicator for user-initiated cancellation versus failure during the 3DS challenge?

[sponglord]

Hi @mestopace-cambridge: the short answer to your question is "no" - there is not a dedicated callback or a distinct response indicator for user-initiated cancellation.

It should be noted too, that the page in question (in your screenshot), is just a simulated 3DS2 challenge page - not all "real world" challenges will necessarily have a cancel button - so we don't recommend trying to directly capture this event.

If you do, still, want to detect this, it might be possible through other means - but for that I need to know more about your integration:

• What version of adyen-web are you using;?
• And do you have an integration based on a "session" or are you using the "advanced flow" (i.e user defined onSubmit and onAdditionalDetails callbacks?

[github-actions]

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