Skip to content

Commit 9073e2c

Browse files
authored
docs: add missing numbering of top headers
1 parent 8a63b7c commit 9073e2c

File tree

1 file changed

+3
-3
lines changed

1 file changed

+3
-3
lines changed

docs/culture-foundation.md

Lines changed: 3 additions & 3 deletions
Original file line numberDiff line numberDiff line change
@@ -154,7 +154,7 @@ processes and products.
154154
- **Performance Metrics**: Response time, throughput, error rates, etc.
155155
- **User-Centric Metrics**: User satisfaction, Net Promoter Score (NPS), retention rate, etc.
156156

157-
## Leadership
157+
## 1.5 Leadership
158158

159159
Leadership plays a pivotal role in establishing and nurturing a quality-first culture. Leaders and QAs must not only advocate for quality, but actively embody it in their own actions. Executive sponsorship ensures that quality initiatives receive the necessary resources and prioritization to thrive.
160160

@@ -165,7 +165,7 @@ Leadership plays a pivotal role in establishing and nurturing a quality-first cu
165165
- **Remove Barriers**: Identify and address any obstacles that hinder quality processes. These barriers could include bureaucratic processes, inadequate tools, lack of training, or conflicting priorities. Leaders should actively work to streamline workflows and empower teams to focus on quality.
166166
- **Lead by Example**: Actions speak louder than words. Leaders and QAs must demonstrate a personal commitment to quality in their own work and decisions. This sets a powerful example for others to follow and reinforces the importance of quality throughout the organization. Visibility in quality-related activities, such as participating in reviews, actively seeking feedback, and acknowledging mistakes, reinforces the message.
167167

168-
## Training and Education
168+
## 1.6 Training and Education
169169

170170
A quality-first culture requires a skilled and knowledgeable workforce. Continuous learning and development are essential for equipping team members with the necessary skills and understanding to prioritize and deliver quality.
171171

@@ -175,7 +175,7 @@ A quality-first culture requires a skilled and knowledgeable workforce. Continuo
175175
- **Professional Certifications**: Encourage and support team members in pursuing relevant industry-recognized certifications. This not only enhances their skills but also demonstrates the organization's commitment to professional development and quality excellence.
176176
- **Knowledge Sharing and Collaboration**: Foster a culture of knowledge sharing and collaboration. This can be achieved through internal presentations, mentorship programs, communities of practice, and online platforms where team members can share best practices, lessons learned, and quality-related information.
177177

178-
## Rewards and Recognition
178+
## 1.7 Rewards and Recognition
179179

180180
Recognizing and rewarding quality-focused efforts is crucial for reinforcing desired behaviors and embedding quality into the company culture. Celebrate both individual and team accomplishments related to quality improvement.
181181

0 commit comments

Comments
 (0)